There may be a short delay in recharging, please wait a while or re-login to the game to check. Q: After the recharge, why didn`t I receive the related reward?Ī: Firstly, please confirm whether the recharge process has been completed and the payment was successful. Q: Can I unbind the Facebook/Google account?Ī: Please send a feedback on the corresponding problem to the “Customer Service” system in game.Ī: Click on the “Shopping Cart” button in the upper right corner of the main interface of the game, find the recharge content in the interface, click on the recharge amount and follow the steps to recharge
Q: Why should I bind a mobile number/email address in the user center of the game?Ī: When you forget your account password, you can retrieve it through the mobile number/email address that you have bound before. Note: The function can only be used after a mobile number/email address has been bound in the “User Center”. Q: Can I retrieve the password by myself?Ī: Click on “Switch Account”, select “GameArk account login”, click on “forget password” on the interface, follow the steps to complete the password retrieval procedure. When you change device, you can use the “switch account” function to switch to Facebook/Google account login. First, you need to bind Facebook/Google account to the game account you want by clicking the “Bind Account” button. Q: Why can`t I login to the game directly with Facebook/Google account?Ī: Facebook/Google account can only be found in the “Switch Account” function.
If it is not bound, the account can`t be switched. Bind the account to avoid unnecessary losses.Ī: Please click the “Bind Account” button in the upper right corner of the game login page to check whether the trial account on the current device has been bound. A: Yes, the trial account can be bound to GameArk account, Facebook account, or Google account.